Need a Device or Data?

We provide free refurbished devices and data packages to help you get online and stay connected

Who Can Apply?

We support individuals who face barriers to getting online. You may be eligible if you meet one or more of the following criteria:

Financial Situation

  • On low income
  • Receiving benefits
  • Unable to afford devices or data

Access Needs

  • No internet access at home
  • No reliable device to get online
  • Shared device limiting your access

Purpose

  • Access to education
  • Access to employment
  • Access essential services online

Not Sure If You Qualify?

Whatever you need a device for, get in touch and see if we can help. We'll do our best to find a solution for you.

Get in Touch

What We Provide

All devices are refurbished, securely wiped to ISO standards, and set up ready for you to use

Laptops & Tablets

  • Refurbished laptops
  • Tablets for everyday use
  • Set up with essential software

Smartphones

  • Refurbished smartphones
  • Stay connected on the go
  • Access apps and services

Data Packages

  • Free mobile data
  • Get online immediately
  • No contracts or commitments

Apply Now

Complete a short application to request a device or data — available to residents of Cambridgeshire & Peterborough.

Start Your Application
1

Apply Online

Complete the short application form

2

Review

We'll assess your application within 3 weeks

3

Notification

We'll contact you with the outcome

4

Delivery

We'll be in touch when your device is ready for collection or delivery.

Frequently Asked Questions

Common questions about requesting a device or data package.

Who is eligible for a free device?

We support individuals who are on a low income, receiving benefits, without internet access at home, or who need a device for education, employment, or accessing essential services. You don't need to meet all criteria — even one may qualify you.

What devices and data packages do you provide?

We provide refurbished laptops, tablets, and smartphones, all securely wiped to ISO standards and set up with essential software. We also offer free mobile data packages with no contracts or commitments. The specific device depends on availability and your needs.

How do I apply?

Simply complete our short online application form. You'll be asked about your circumstances and what you need. If you need help filling in the form, contact us at help@cambridgeonline.org.uk or call 01223 800450.

How long does the process take?

After submitting your application, you'll typically hear back within 3 weeks. If approved, your device will be delivered within 2 weeks. Timelines may vary depending on demand and device availability.

Is there any cost involved?

No. Our devices and data packages are provided completely free of charge. There are no hidden costs, deposits, or ongoing fees. This service is funded through charitable donations and grants.

What if my device develops a problem?

Contact us and we'll do our best to help. We can offer troubleshooting advice, and if the device has a hardware issue within a reasonable period, we'll try to repair or replace it. You can reach us at help@cambridgeonline.org.uk or call 01223 800450.

Any Further Queries?

If you have any questions about requesting a device or data, or need help with your application, please don't hesitate to get in touch.

Contact Us