Mobile Phone Collection
The mobile phone you no longer use can make a real difference to someone’s life.
Cambridge Online have partnered with Sustainable Tech 4 Good to collect and refurbish excess & redundant mobile phones across Cambridgeshire. Our new Drop-Box scheme provides an easy way to avoid landfill, repurpose your device, and support communities in need across our region.
The Journey of Your Phone
From your drawer to someone's lifeline — here is what happens when you donate.
You Donate
Drop your phone at any of our collection points — takes less than 5 minutes
Data Erasure
All personal data is securely erased to Government standard (HMG Infosec 5 Enhanced)
Refurbished
Tested, repaired, and loaded with a fresh operating system
Life Changed
Matched to someone who needs it — for education, employment, or staying connected
What We Accept
Android Phones
Samsung, Google Pixel, and other Android phones.
- Working screen
- Holds a charge
- Factory reset & remove your Google account
- Include charger if possible
iPhones
Any iPhone model in reasonable condition.
- Working screen
- Holds a charge
- Sign out of iCloud & remove Apple ID
- Disable Find My iPhone
Basic Phones
Non-smartphones and feature phones are also welcome.
- Turns on and holds a charge
- Remove SIM card & memory card
- Delete contacts & messages
- Include charger if possible
Want to donate a laptop, tablet, server or networking equipment, or other IT item? Visit our Donate Equipment page to find out more about our partner Sustainable Tech 4 Good and their cost-neutral, 0%-waste solution — or email hello@sustainabletech4good.co.uk.
Your Data Is Safe With Us
We understand that donating a personal device requires trust. Every device we receive is professionally data-erased to HMG Infosec 5 Enhanced (Department of Defence 5220.22-M) standard by our specialist data services partner, Sustainable Tech 4 Good, before any refurbishment begins.
What Your Phone Makes Possible
A single donated phone can transform someone's daily life.
Stay Connected
Access Services
Feel Safer
Where to Donate
Drop your phone at any of these locations — no appointment needed.
NatWest Bank
Look for our collection point inside the branch in the city centre.
Get DirectionsAllia Future Business Centre
Our main Cambridge office — collection point available in reception, Mon–Fri 9:30am–4:30pm.
Get DirectionsBradfield Centre
Located within the Cambridge Science Park — collection point on site.
Get DirectionsAllia Future Business Centre (Peterborough)
Our Peterborough location at London Road — collection point available.
Get DirectionsOur Collection Points
Look out for our clearly labelled collection points at each donation point
Find a Donation Point
Cambridge collection points shown below
Also accepting donations at Allia Future Business Centre, Peterborough United FC, London Rd, Peterborough PE2 8AN
Good for People. Good for the Planet.
Donating your phone is better than recycling — it extends its life and reduces e-waste.
refurbished phone
is from manufacturing
to each phone
By donating your phone, you help reduce e-waste and give technology a meaningful second life.
Frequently Asked Questions
Everything you need to know about donating your phone.
What happens to my personal data?
Do I need to unlock my phone first?
What if my phone is old or slow?
Do I need to include a charger?
Can I donate a phone with a cracked screen?
What about laptops, tablets, and other equipment?
Who receives the donated phones?
Need a Device?
If you or someone you know needs a free device, you can apply through our simple online form. We provide refurbished laptops, tablets, and phones to people across Cambridgeshire who need help getting online.
Have Questions?
Get in touch if you'd like to know more about donating your mobile phone
A partnership between Cambridge Online and Sustainable Tech 4 Good