Accessibility Statement

We're committed to making our website accessible to everyone, regardless of ability or technology.

Last updated: April 2026

Our Commitment

Cambridge Online is committed to ensuring digital accessibility for people of all abilities. As an organisation dedicated to digital inclusion, we believe everyone should be able to use our website effectively, regardless of disability or the technology they use.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where possible, and we are continuously working to improve the accessibility of our website.

Accessibility Features

Our website includes a number of features to help ensure it is accessible:

Accessibility Widget

A built-in accessibility button in the navigation bar lets you adjust text size, colour contrast, link highlighting, and other visual settings.

Resizable Text

All text on the website can be resized using the accessibility widget or your browser's built-in zoom controls without loss of content or functionality.

Descriptive Images

All meaningful images include alternative text descriptions so they can be understood by screen readers and other assistive technologies.

Keyboard Navigation

The website can be fully navigated using a keyboard alone. Interactive elements are accessible via tab navigation with visible focus indicators.

Colour Contrast

We use high-contrast colour combinations throughout the site. The accessibility widget also provides enhanced contrast modes for improved readability.

Clear Structure

Pages use proper heading hierarchy, semantic HTML, and ARIA labels to ensure content is logically structured and easy to navigate with assistive technologies.

How to Use the Accessibility Widget

You can find our accessibility widget by clicking the "Accessibility" button in the top navigation bar on any page. The widget allows you to:

  • Increase or decrease text size
  • Change colour contrast settings
  • Highlight links for easier identification
  • Adjust line spacing and letter spacing
  • Apply a reading guide or ruler

Browser Compatibility

Our website is designed to work with all major modern browsers, including:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)
  • Microsoft Edge (latest version)

We also aim to support assistive technologies such as screen readers (NVDA, JAWS, VoiceOver), screen magnifiers, and speech recognition software.

Known Limitations

While we strive for full accessibility, some areas of the website may not yet be fully accessible. Known limitations include:

  • Some older PDF documents may not be fully accessible to screen readers
  • Embedded third-party content (such as forms or maps) may have their own accessibility limitations
  • Some interactive elements may require JavaScript to be enabled

We are actively working to address these issues and improve accessibility across all areas of the site.

Feedback & Reporting Issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. We take all accessibility feedback seriously and will do our best to respond within 5 working days.

Report an Accessibility Issue

If you find any part of our website difficult to use, please get in touch:

Email: help@cambridgeonline.org.uk

Phone: 01223 800450

Address: Cambridge Online, 16 Mill Road, Cambridge, CB1 2AD

Please include the web address (URL) of the page where you experienced the issue and a description of the problem.