Peterborough

Free digital support in Peterborough

Peterborough Venues

A choice of venues spread across the city each week

Our Impact in Peterborough

Real support, real results — a snapshot from our ongoing work

404
People Supported
899
Support Interactions
89
Sessions Delivered
172
Helped to Access Services
34
Devices & Data SIMs Given Out
£4,187
Worth of Kit Placed with People in Need

Walk-in Sessions

Free, no appointment needed (unless stated)

Compas - Tuesday Drop In

Location: Rivergate Arcade, Viersen Platz, PE1 1EL
When: Tuesdays
Time: 2:30-3:30pm
Booking: Not Needed

Drop in - Just walk in for support with:
Getting Online & Staying Safe, Email, Messaging & Video Calls, Using Your Device, Online Banking & Shopping, NHS App & Health Services, Booking Appointments Online, and much more!

Get Directions

Compas - Drop In (Alongside Lithuanian Community Coffee Morning)

Location: Rivergate Arcade, Viersen Platz, PE1 1EL
When: Wednesdays
Time: 10:00am-12:00pm
Booking: Not Needed

Drop in - Just walk in for support with:
Getting Online & Staying Safe, Email, Messaging & Video Calls, Using Your Device, Online Banking & Shopping, NHS App & Health Services, Booking Appointments Online, and much more!
We run this alongside the Lithuanian Community Coffee Morning - Anyone may attend our drop in

Get Directions

Compas - Thursday Drop In

Location: Rivergate Arcade, Viersen Platz, PE1 1EL
When: Thursdays
Time: 2:30-4:30pm
Booking: Not Needed

Drop in - Just walk in for support with:
Getting Online & Staying Safe, Email, Messaging & Video Calls, Using Your Device, Online Banking & Shopping, NHS App & Health Services, Booking Appointments Online, and much more!

Get Directions

Compas - Friday Drop In & Themed Sessions

Location: Rivergate Arcade, Viersen Platz, PE1 1EL
When: Fridays
Time: 2:30-4:30pm
Booking: Not Needed

Drop in - Just walk in for support with:
Getting Online & Staying Safe, Email, Messaging & Video Calls, Using Your Device, Online Banking & Shopping, NHS App & Health Services, Booking Appointments Online, and much more!
We also run themed sessions on different IT topics this day.

Get Directions

Find Us on the Map

Our venues are spread across Peterborough

Peterborough in Action

A look at our sessions, partners, and community across the city

Key partners in our project delivery, alongside Paul Bristow, Mayor of Cambridgeshire and Peterborough
Key partners in our project delivery, alongside Paul Bristow, Mayor of Cambridgeshire and Peterborough
Andrew Pakes - MP for Peterborough, speaking passionately at our launch event on the importance of digital inclusion.
Andrew Pakes - MP for Peterborough, speaking passionately at our launch event on the importance of digital inclusion.
Such wonderful support at our Peterborough launch event: CityFibre, members of our team, partner organisations and other local organisations came out to support.
Such wonderful support at our Peterborough launch event: CityFibre, members of our team, partner organisations and other local organisations came out to support.
Judy Fox, Mayor of Peterborough and key community figure helping spread the word on digital inclusion.
Judy Fox, Mayor of Peterborough and key community figure helping spread the word on digital inclusion.
Marcus and Snow promoting one of the first support venues in Peterborough, St John's Church, delivered by some of our first Trainees
Marcus and Snow promoting one of the first support venues in Peterborough, St John's Church, delivered by some of our first Trainees
Our first Train The Trainer session in Peterborough; helping others to help others with digital inclusion.
Our first Train The Trainer session in Peterborough; helping others to help others with digital inclusion.

Our Peterborough Partners

Proudly working alongside these organisations across the city

Explore Our Other Locations

We also provide free digital support in these areas

Cambridge

Multiple walk-in sessions across Cambridge at libraries and community centres

Explore

Cambridgeshire

Free digital support in Ely, Huntingdon, Ramsey, March, and Wisbech

Explore

Frequently Asked Questions

Common questions about our walk-in sessions

Do I need to book an appointment?

Most of our walk-in sessions are completely free and no booking is needed — just turn up and one of our friendly volunteers will help you. Some venues (such as Compas) require booking in advance. If you'd prefer a specific time at any venue, you can call us on 01223 800450 to arrange an appointment.

What help can I get at a walk-in session?

Our volunteers can help with a wide range of digital tasks including setting up email, browsing the internet safely, video calling friends and family, filling in online forms, using apps on your phone or tablet, and general device troubleshooting.

Are the sessions really free?

Yes, all our sessions are completely free. Cambridge Online is a registered charity dedicated to reducing digital exclusion, and we never charge for our support. Our work is funded through grants and donations.

Can I bring my own device?

Absolutely! If you have your own laptop, tablet, or smartphone and need help with it, please bring it along. If you don't have a device, that's fine too — we have computers available at our sessions for you to use.

Contact Us

Drop in to our walk-in session or contact us to book an appointment

Call 01223 800450 Email Us