Become a Volunteer
Join our team of dedicated volunteers and help bridge the digital divide in your community.
Individual Volunteering with Cambridge Online
We offer a range of volunteering opportunities for individuals who want to make a positive difference by supporting people to become more confident and independent online.
As a volunteer, you’ll support our team and community members with everyday digital tasks, contribute to new projects and help improve digital inclusion.
We provide full training and ongoing support, making volunteering with Cambridge Online a rewarding and accessible experience.
Connect with Community
Meet people from all walks of life and build meaningful connections in your local area.
Learn New Skills
Learn new skills and access a variety of CPD courses for your personal development and/or enhance your CV.
Make an Impact
Bring your digital skills to our team and make a meaningful impact by helping others build confidence and learn new skills.
Feel Rewarded
Gain digital badges to share with others and strengthen your CV. You’ll also have the opportunity to take part in volunteer events and connect with our community.
Volunteer Opportunities
We have a variety of roles to suit different skills, interests, and availability.
Outreach Volunteers
Help learners with computer skills, internet use, and everyday digital tasks.
- Digital skills or IT experience needed
- Training provided
- Flexible hours
- Work at various locations
Tech Support / Digital Support
Use your skills to support people and help keep our services running smoothly.
- Provide one-to-one remote support to clients
- Help log and organise incoming devices
- Software support
- Create digital guides for our website
Other Opportunities
Do you have other skills and experience that might help? Marketing, Call Centre, Cybersecurity and AI, GDPR, Events planning, Fundraising. Get in touch.
Volunteering with Cambridge Online gave me a sense of purpose. Seeing someone send their first email or video-call their grandchildren — that's what it's all about. — Cambridge Online Volunteer
Corporate Volunteering
Looking for meaningful team-building experiences with real community impact? We offer flexible, structured corporate volunteering programmes with full training and safeguarding support.
Explore Corporate VolunteeringReady to Get Started?
All volunteer posts are subject to an enhanced disclosure check through the Disclosure and Barring Service (DBS).
Frequently Asked Questions
Got questions about volunteering? Here are the answers to the most common ones.
Do I need any technical experience to volunteer?
Not at all! We provide full training for all volunteer roles. Whether you're a complete beginner or a tech expert, there's a role that suits you. The most important qualities are patience, enthusiasm, and a genuine desire to help others.
How much time do I need to commit?
We're completely flexible. Some volunteers give a few hours a week, others help out monthly. We'll work around your availability and find a schedule that suits you. Even a small amount of regular time makes a real difference.
What training and support will I receive?
All volunteers receive a full induction covering our services, safeguarding procedures, and the tools we use. You'll have ongoing support from our team and experienced volunteers, plus access to additional training opportunities as they arise.
Will I need a DBS check?
Yes, all volunteer roles require an enhanced DBS (Disclosure and Barring Service) check because we work with vulnerable adults. We arrange and cover the full cost of this — you just need to provide some ID documents and we'll guide you through the process.
Where will I be volunteering?
We run sessions at various locations across Cambridgeshire including libraries, community centres, housing associations, and our office at the Allia Future Business Centre in Cambridge. We'll try to place you somewhere convenient for you. View our session locations to see where we operate.
Can students, retirees, or people with disabilities volunteer?
Absolutely! We welcome volunteers of all ages, backgrounds, and abilities. Whether you're a student seeking experience, a retiree wanting to stay active, or someone with a disability looking to contribute — we'd love to hear from you and will make reasonable adjustments to ensure you can participate fully.
Questions?
Get in touch with us to learn more about volunteering opportunities or to discuss how you can help.