Vacancies

Posted 06/05/2025
Job Description:

Operations Leader – Cambridge Online

 

Main Responsibilities

  • Oversee all outreach sessions for the charity – including calendar management for the team, resource allocation across the various sessions, event marketing, appropriate data recording, securing the venues, and any related health and safety.
  • Directly deliver sessions within the agreed plans as and when this is required to support the team.
  • Oversee the recruitment, training, management, and allocation of volunteers for the outreach activity programme.
  • Be responsible for the timely and accurate reporting of outreach activities by the team using the agreed process and defined metrics.
  • Identify venues that are underperforming and formulate plans to meet the desired minimum performance levels, and / or identify new venues that could be substituted or added to the schedule.
  • Propose a monthly outreach plan to the management team that makes the optimal use of our resources whilst also meeting or exceeding the requirements and conditions of the relevant grants.
  • Agree and share the outreach plan in a timely fashion with the team and confirm their individual roles and responsibilities.
  • Contribute to the operational effectiveness of the charity.

Key Deliverables

  • Deliver the agreed outreach programme to the agreed plan.
  • Ensure that there are sufficient resources in play to deliver the plan (venues, team members, volunteers).
  • Take responsibility for the accurate, legal, and timely recording of all related data.
  • Work with the senior management team on identifying and developing new opportunities to extend the charity’s reach and impact.

Necessary Skills

  • GCSE English and Mathematics (Grade C or above)
  • Has a good grasp of basic office skills, using a computer, saving files, printing, emailing – Familiarity with Microsoft Office and Teams is a plus.
  • Willingness to network and utilise social media to augment their role.
  • Good organizational and interpersonal skills
  • Enjoys personal responsibility, problem solving, and delivering change.
  • Cares about digital exclusion and the social issues that it causes
  • Has a current full driving licence and access to a vehicle during normal working hours.

Hours of Employment

  • 20 hours per week plus extra hours as and when agreed with the CEO

Note: Core hours: Monday to Friday, 9.30am to 4pm

Pay

  • £16 per hour plus statutory pension
  • Equates to £29,952 pro-rata (actual expected £16,640 based on minimum hours)
  • Expenses reimbursed as per the policy


How to Apply

Please send your CV and Cover Letter to Marcus@CambridgeOnline.org.uk

We look forward to hearing from you.